Orthodontic Marketing for Practices That Want Starts, Not Just Consults

Referring dentists send fewer patients than they used to, the aligner chains undercut your fee, and most orthodontic marketing stops at the consult. Then the family goes home to think about it, and nobody calls them back.

We fix the whole path, from the first search to the first appointment: your Google listing, your Google and Facebook ads, a website that books consults, an AI receptionist that answers every call, and follow-up for families who haven't started, all in your practice's name. Each month you see how many consults we booked and how many started.

Six things orthodontists tell us on the first call

  • “Our referring dentists stopped sending patients.”

    Some retired, some sold to a group, some keep the simpler cases now. We get families finding you directly on Google, so one quiet referrer can't empty your consult schedule.

  • “The general dentist down the road does aligners now.”

    Adults who used to be sent to you get offered aligners at their cleaning. We make sure adults comparing options online find you, and see who would be treating them.

  • “The aligner chains and the corporate offices undercut our fee.”

    You won't win on price. You win as the doctor-owned practice families trust: your name, your reviews, and your fees and financing explained before anyone books.

  • “We book consults, but they don’t start.”

    Usually it's what happens around the consult: no idea of the fee, nothing on financing, nobody following up. We fix the page they read before and the follow-up after.

  • “Pending patients just go quiet.”

    "We'll think about it" turns into months of silence. Families who haven't decided get friendly texts and emails in your practice's name until they start or tell you no.

  • “Our marketing just stopped, and nobody told us.”

    An ad paused, a form broke, and the report still said all was well. Your report counts consults and starts, and every account is in your name, so you can look for yourself.

Recognize three or more?

Let's talk about which one costs you the most starts.

Book a call

Why is orthodontic marketing harder now?

A parent hears "you should see an orthodontist" at a cleaning. Then they search: braces for kids, an orthodontist near me, what braces cost. They read reviews, look at a couple of websites, and often book more than one consult before choosing on fee, financing and trust. Adults do the same, mostly about aligners.

On those same searches you're up against:

  • general dentists offering aligners to their own patientsOrthotown, the orthodontists' trade magazine, reports that 37% of general dentists now provide some level of aligner treatment. Source: Orthotown
  • corporate groups that buy a practice and keep the old doctor's name on the sign
  • aligner companies with national ad budgets
  • the established practice across town with years of referrals and reviews behind it

Now families choose an orthodontist the way they choose everything else: on Google, by reviews, and by who answers the phone.

That's where a doctor-owned practice can win. Parents want a family practice with a doctor they can meet. Your marketing has to make that obvious before they call.

Who we help in orthodontics

Orthodontist marketing isn't one size. A new practice and a multi-office group need different things. Find yours.

  • Solo private practices

    Families · weeks

    One doctor, one or two offices. You need to be the name parents find, and every consult call answered.

  • Multi-office groups

    By office · ongoing

    Each office gets its own towns, Google listing and phone number, so you see where the starts come from.

  • New practices starting from scratch

    No referral base yet · now

    No referring dentists know you yet. Families who find you on Google build your first year.

  • Practices bought from a retiring orthodontist

    First year · referrals at risk

    The referring dentists knew the old doctor, not you. We keep families coming while you rebuild those ties.

  • Practices up against aligner chains and corporate groups

    Adults and parents · comparing

    Families are weighing you against cheaper offers. Your fees, reviews and story as the doctor do the work.

  • Mixed-focus practices

    Phase I, teens, adults · by treatment

    Early treatment, braces for teens, aligners for adults, complex cases. Each gets its own page and ads.

Also: bilingual and French-language practices, and practices that want more adult patients.

What an orthodontic marketing agency should actually do for you

Five jobs, done in order, all in your practice's name.

  1. Be the practice parents find when they search for braces

    We rebuild your Google listing so you show up on the map in every town your patients come from, with real photos and steady new reviews. We build a page for each treatment in each town: braces, clear aligners, a child's first visit. Your Google Ads are split by treatment, and searches like "orthodontist jobs" or "DIY aligners" are blocked so you stop paying for them. Facebook and Instagram ads run separately for parents and for adults. And we work on showing up when people ask ChatGPT or Google's AI which orthodontist to see.

    What's involved: Google Maps and local SEO, Google Ads management, Facebook ads management, AI search optimization

  2. A website that books consults, not just visits

    A page for each treatment, written for the person reading it: parents on the braces pages, adults on the aligner pages. Fees explained as plainly as you're comfortable with, plus financing, payment plans and how insurance or benefits cover orthodontics, so nobody books a consult just to ask the price. A consult request that asks who it's for (a child, a teen or an adult) and what they're considering, with a smile-photo upload if you want one. A website chat for questions at night. And your story as a doctor-owned family practice: who treats each patient and who owns the office.

    What's involved: Website design

  3. Every new-patient call answered

    Our AI receptionist answers in your practice's name, day and night, and books the consult or passes it to your office. Missed calls get a text back, and website requests get a reply within minutes. See how a call goes.

    What's involved: AI receptionist, Missed-call text-back, One place for every call, text and form

  4. Follow-up that brings pending patients back to start

    Families who had a consult but haven't started get friendly texts and emails until they start or tell you no. Observation patients get a reminder when it's time to come back. Appointment reminders cut down on no-shows. Families get a review request with a one-tap link. Every message names your practice and has an easy way to opt out.

    What's involved: Email and text follow-up, Review requests

  5. Consults and starts each month, not clicks

    Every ad, listing and page gets its own phone number, so you see which ones bring in consults. Each month you get one plain report: calls, consults booked, starts (from what your office tells us), what each start cost, and what we'll change next.

    What's involved: One place for every call, text and form, a phone number for every ad, a plain monthly report

Every consult call answered

A parent calls after work, at 6:15 pm, and your office has closed for the day.

  1. Your AI receptionist answers in your practice's name, on the first ring.
  2. It asks who the consult is for (a child, a teen or an adult), what they're interested in, and whether they have insurance that covers orthodontics.
  3. It books the consult, or takes the details so your office can call back first thing.
  4. If a call slips through anyway, the caller gets a text back right away.
  5. In the morning you, or whoever runs your front desk, see every call, text and request from the night in one place.

If the family doesn't start after the consult, the follow-up keeps going.

How answering every call works

More starts beyond GP referrals

Referrals from general dentists built most orthodontic practices, and they still matter. But they've thinned out. General dentists keep more aligner cases, offices sell to groups, and a practice bought from a retiring orthodontist can watch the old doctor's referrers drift away within months. A practice that depends on a handful of referring offices is one retirement away from a quiet schedule.

The families are still out there, and more of them start on Google. A parent searches, reads your reviews, looks at your website and calls. Nobody has to send them. That's the path we build: your listing, your treatment pages, your ads, your reviews, and a phone that gets answered.

Keep your dentist relationships strong as well. We add a page for referring dentists to your website, with an easy way to send a patient, and help you send the offices that refer to you short, regular updates. Local ties help too, like sponsoring a school team. They pay off most when families who hear your name can find you right away.

Your year with us: an orthodontic marketing calendar

Starts follow the school year and the insurance year. We get you ready before each busy stretch and use the quieter weeks on purpose.

MonthsWhat families are doingWhat we do for you
January–FebruaryA new insurance yearConsult push for families with fresh benefits; follow-up to pending patients
March–AprilParents start thinking about summerBraces ads running by April, so summer starts get booked
May–JuneEnd of school; often slowerFollow-up for pending and observation patients; review requests
July–AugustThe busiest months for starts: braces on before schoolEvery call answered; ads at full strength
September–OctoberKids back at school; adults think about themselvesAdult aligner ads; observation reminders
November–DecemberBenefits about to reset"Use your benefits before they reset" reminders; your year in consults and starts

Wondering when your practice should start getting ready for summer?

Ask us on the call.

Book a call

Orthodontic results, named

Orthodontic practices we work with in the US, and what we did for each.

Bronzeville Orthodontics

Orthodontics · Chicago, IL

Separate ads for parents and for adults

$80 → to $10per inquiry from Facebook and Instagram ads

What we did

  • Built the practice's website
  • Split its Facebook and Instagram ads in two, one set talking to parents about kids and teens and one talking to adults about clear aligners
  • Tested different messages with each group until it was clear which one worked
  • Rebuilt the page the ads send people to and the follow-up after someone asks for a consult

Cameron Station Orthodontics

Orthodontics · Alexandria, VA

Google Ads rebuilt around orthodontic searches

10 new patients a month, at $70 per inquiry

What we did

  • Rebuilt the Google Ads account around orthodontic searches in the practice's area
  • Built a page for each main treatment
  • Set up text and email follow-up so no request went cold
  • Added an AI receptionist for calls and texts after hours, on weekends and when the office is busy

Results depend on your market, your budget and how fast you answer the phone.

See all results

What we won't do

  • Promise a number of new patients or starts a month.Nobody can honestly promise that.
  • Share or resell your calls.Not with the practice across town, not with anyone.
  • Lock you in.Month to month, never a 12-month contract.
  • Keep your accounts in our name.Your website, Google listing, ad account, phone numbers and patient list are yours from day one.
  • Mark up your ad spend.It goes straight to Google or Meta from your own account.
  • Send you a report full of clicks.It opens with consults, starts and what each one cost.
  • Post patient testimonials or before-and-after photoswithout the patient's consent, or anywhere your rules don't allow them.

Is your practice a good fit?

We're not the cheapest option, and we're not for every practice.

A good fit if you:

  • answer new-patient calls, or are happy to let us answer them for you
  • want starts from families who stay with you, not discount shoppers
  • will tell us which consults started, at least for the first few months
  • can give it at least three months before you judge it

Probably not a fit if you:

  • can't call new-patient requests back the same day
  • want results without being involved at the start
  • are shopping for the cheapest invoice, or for patient names to buy
  • want ads promising fees, treatment times or results your practice can't back up

Not sure which side you're on?

Ask us. We'll tell you straight.

Book a call

Your first 90 days

  1. Days 1 to 14

    Set-up, in your name.

    We fix up your Google listing, open or take over your ad account in your practice's name, give every ad and page its own phone number, and put every call, text and form in one place. The AI receptionist learns your treatments, offices and hours, and missed-call text-back goes on.

  2. Days 14 to 30

    Ads live for the patients you want.

    Braces for kids and aligners for adults run as separate ads, the first treatment pages go up, and follow-up begins for pending patients.

  3. Days 30 to 90

    Cut what doesn't start.

    We drop the searches that bring price shoppers and job seekers, add pages for more towns and treatments, ask every family for a review, and get ready for your next busy season. By day 90 you know what a consult costs you, how many start, and which ads bring them in.

Three rules we don't break

  1. No markup on your ad spend, and every ad gets its own phone number so you see what it brings in.
  2. You own everything, month to month.
  3. Results counted in consults and starts, not clicks.

See the full first 90 days

What orthodontic marketing costs with us

Three plans, month to month. Ad spend is separate and goes straight to Google or Meta from your own account, with no markup.

Foundation

$1,500a month

For a single-office practice getting the basics right:

  • your website, Google listing and local search
  • review requests
  • one place for every call, text and form
  • a website chat that takes requests around the clock

Full Schedule

$3,000a month

For practices ready to fill the consult schedule:

  • everything in Foundation, plus
  • Google and Facebook ads
  • the AI receptionist
  • follow-up by text and email for pending patients
  • a monthly report in consults and starts

Market Leader

$5,000a month

For multi-office groups:

  • everything in Full Schedule, plus
  • more offices and towns
  • more ad reach
  • regular planning calls with us

Plus your ad spend, paid to Google or Meta directly.

See what each plan includes

Orthodontic marketing questions

Something else on your mind? Call (647) 254-0850 and ask.

Get your Google listing right in every town your patients come from, with real photos and steady reviews. Build a page for each treatment, written for parents or for adults, with fees, financing and insurance explained. Run Google Ads by treatment, and Facebook and Instagram ads split between parents and adults. Answer every call, day and night, and text back the ones you miss. Follow up with every pending patient until they start or say no, and keep your referring dentists in the loop. And give every ad its own phone number, so you know which of these brings in starts.

There's no single right number, and anyone who quotes one without looking at your area is guessing. The number we'd watch is what each start costs you, and whether it's coming down. With us you pay one of three monthly plans plus your ad budget, and the monthly report shows what each consult cost and, once your office tells us which ones started, what each start cost.

Ask any orthodontic marketing company, us included, the same questions. Who owns the website, the Google listing and the ad account? It should be you. Does the report count consults and starts, or clicks? Can you leave month to month? And do they talk your language: starts, pending patients, observation, phase I? If the answers are vague, keep looking.

Yes. Parents search for braces for their child and care about who will treat them, the fee, financing and appointments around school. Adults mostly research aligners and want treatment that fits around work. So they get separate pages and separate ads.

Most consults that don't start are lost before or after the appointment. Before: the family didn't know the fee or how they'd pay it. After: nobody followed up. So we put fees, financing and insurance on your website, and the consult request asks what they're considering, so your team is ready. Families who haven't decided get friendly texts and emails until they start or tell you no. You choose the wording and how often.

No long contract. We work month to month. Your website, Google listing, ad account, phone numbers and patient list are in your practice's name from day one, and if you leave, they stay with you.

Book a call about your practice

Thirty minutes with someone who knows how orthodontic practices win starts. We'll look at where your consults come from and where families slip away before they start, and tell you what we'd fix first. If we're not the right fit for your practice, we'll tell you that too.

Book a call.

Everything is required unless it says optional.

Add your name so we know who to ask for.
Add your practice name.
Add a number we can call you back on.
Add an email like name@yourbusiness.ca.
How many offices?

Get the free practice check-up.

We look at four things: whether new-patient calls get answered, how your Google listing stacks up against the practices near you, whether your website books consults or just sits there, and whether you can tell which ads bring in families. You get what we find in plain words.

Get the free practice check-up
Preston MartellyFounder of JavaLogix