Privacy Policy

1.Introduction

Java Logix Inc. ("JavaLogix," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines our practices regarding the collection, use, processing, and disclosure of your information when you use our website (https://javalogix.ca) and services.

This policy is designed to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, as well as Quebec's Law 25 regarding the protection of personal information.

2.Information We Collect

We collect information that you provide directly to us through forms, bookings, and communications:

• Identity & Contact Data: Full name, email address, phone number, and business name.
• Service Inquiry Data: Industry type, marketing budget, current lead volume, website URLs, project descriptions, and related custom fields submitted via our intake forms.
• Communication Data: Records of your interactions with our team, including emails, SMS messages, and call recordings/transcripts from our AI receptionist services.
• Consent Data: Records of your express consent for marketing communications (CASL compliance), including timestamp and source.

We also collect technical data automatically through cookies and tracking technologies (see our Cookie Policy).

3.How We Use Your Information

We use your personal information for the following purposes:

• To provide, operate, and maintain our services.
• To process your requests, quotes, and strategy call bookings.
• To communicate with you, including responding to inquiries and providing customer support.
• To send you marketing communications (only if you have provided express consent), which you can opt out of at any time.
• To improve our website, services, and marketing efforts based on analytics data.

4.CRM Processing and Third Parties

We use third-party Customer Relationship Management (CRM) systems, primarily GoHighLevel / LeadConnector, to store and process your data securely. By submitting your information to us, you acknowledge that it will be processed through these platforms.

We do not sell, rent, or trade your personal information to third parties. We may share your data with trusted service providers who assist us in operating our website and conducting our business, provided they agree to keep this information confidential and secure.

5.Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Once your data is no longer needed, we will securely delete or anonymize it.

6.Your Rights (PIPEDA & Quebec Law 25)

Under applicable Canadian privacy laws, you have the right to:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct any inaccurate or incomplete information.
• Withdrawal of Consent: Withdraw your consent to our processing of your personal information at any time (e.g., unsubscribing from marketing emails).
• Erasure: Request the deletion of your personal data, subject to legal and contractual restrictions.

7.Quebec Law 25 Specific Disclosures

For residents of Quebec, we acknowledge our obligations under Law 25. We obtain explicit consent before activating tracking technologies that identify, locate, or profile users. You can manage these preferences via our Cookie Settings.

If you have any concerns regarding the protection of your personal information, you may contact our designated Privacy Officer using the details below.

8.Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact our Privacy Officer:

This privacy policy is reviewed annually and was last updated on October 6, 2026.