You’re vulnerable to ever-evolving cyber threats from viruses and other sorts of malware whether you use a laptop, desktop, smartphone, tablet, or an Apple, Windows, or Linux computer. Not only can computers become infected with malware, so can your website. If you see strange links and text on your website or search engines suddenly blacklist your website, your website has likely been infected.
Here at Java Logix, we provide website malware removal services. Here, we’ll answer some of the frequently asked questions about the website Malware Removal service. If you can’t find answers to your questions, please feel free to call us at 514-226-2940.
What is website malware?
Malware is malicious software created to gain access to your information. Website malware is similar to the malware you can get on your computer. Your website can get malware through links, which gives hackers access to your system.
How will I know if search engines have blacklisted my website?
You can use Google to know if your website has been blacklisted. Type in site: example.com. Google has likely blocked you if it returns zero results at the top. You can also use Google Search Console to check if you’re blacklisted, provided your website is connected.
What information do you need to get started fixing my infested website?
We will need your website URL, your login information, and then your FTP information to get started on fixing your malware-infested website. You do not need to give us the FTP or login information you use, and you can create a new login just for us to use.
How much do you charge to remove malware from a website?
How much malware you have on your website will determine the price for our Website Malware Removal service. We’ll access your website first to see how much and the type of malware is on your website and give you an estimate on how much it will cost.
How long will it take to remove malware?
The time it will take us to remove malware depends on how much malware you have on your website. We’ll give you a time estimate when we give you the cost estimate to remove the malware from your website. Our team will work with you to ensure that your website has minimal disruption.
Can you teach me how to remove website malware?
No, we can’t teach you how to remove website malware because it requires a lot of time and money. The expertise required to remove all malware from a website is hard to master.
How can I prevent website malware in the future?
Outdated CMS, themes, and plugins are one of the primary reasons websites are infected. Update your CMS, themes, and plugins regularly. Clean your hosting account to reduce the risk of exploits and vulnerabilities.
Can you remove malware from my computer?
No. We do not remove malware from individual computers, but we can recommend some software for you to download and run on your computer.