Conversations shouldn't end at the point of sale or delivery
Be honest with yourself for a moment. How many customers have you let slip away in the last year by not following up the sales conversation after they purchased from your business?
The time that immediately follows the delivery of your service or product is absolutely critical. This is when your customer is most likely to feel remorse with their purchase.
Smart companies are setting up effective follow-up strategies to nurture their customers after the sale has been made. You can use these clever tactics to continue the sales conversation and lead them towards their next purchase.
What about reviews or referrals, are you asking for these right now?
Download our free guide to learn how to follow-up more effectively with your customers today.
- Learn why a smart off-boarding sequence is imperative for every business and what yours should include in order to continue the conversation
- Understand the power of “Thank You” and why it matters to be seen as a company that does things differently in your industry
- See why VIP Customers are important to every business and how you can nurture them to show them that your business cares
- Find out why repeat business is the lifeblood of your company and ideas you can harness to generate more revenue from existing customers
- Learn about Customer Segmentation and how it can help to deliver a clearer marketing message to your customers after they’ve purchased
